Cisco Hiring B.E / B.Tech Freshers As Customer Support Engineer – Across India
Posts : Customer Support Engineer
Qualification : B.E / B.Tech
Experience : Freshers
Job Description :
* The person will be responsible for providing technical support for Cisco products and networking technologies to Cisco’s customers and partners world-wide
* The engineer will provide technical support to partners and/or customers for Cisco technologies, products, and/or solutions
* The engineer will typically be responsible for resolving moderately to highly complex technical problems, depending on the customers’ need
* Will escalate some specific problems to the responsible Business Units for product enhancement
* Should work closely with his colleagues to achieve common goals
* The engineer will strive to technical excellence and expertise
Required Profile:
* The candidate should be B.E in Computer Science or equivalent from a recognized university
* Should be a autonomous worker with team spirit and have the eager to learn technical aptitude to assimilate new learning quickly
* Should have excellent written and verbal communication skills and able to adapt to a changing environment and Out-of-the-box thinker
* Should be able to take initiative and drive change
* Performs well under pressure and in disruptive environments where priorities can change in response to customer demand
* Capacity and passion to the customers. Good customer engagement
Location : Across India
Date of Exam / Date of Interview: Permanent