Genpact Walkin Drive for Freshers and Experienced for the position of Associate and Senoir Associate
Posts : Associate and Senior Associate(Non-Technical)
Qualification : B.Sc/B.Com/B.A/BBA/BHM
Experience : 0-2 Years
Job Description :
* Should take inbound calls
* Comprehend customers queries / Complains / Comments
* Display empathy/ understanding of the issue/ concern towards customer
* Provide quick an effective resolution to the customer’s queries
* Handling multiple tasks simultaneously
* Has a pleasant attitude
* Wants to delight customers, above and beyond call of duty
* Should have a knowledge of customer needs
* Is able to communicate clearly, both written and in speech
* Talks in a way the customer can understand
* Is able to handle complaints, even irate customers
* Works accurately and with eye for details
* Is able to use automated information systems to analyze the customers situation
Location : Delhi
Date of Exam / Date of Interview: Permanent
Walk-in Schedules :
Date: 1st-December to 6th-December(Except Sunday)
Timings: 10Am to 2Pm
Venue :
DITP,DMRC Building
8th Floor Genpact
Behind Shashtri Park Metro Station,
Shashtri Park,
Delhi.