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Tech Mahindra Hiring Freshers and Experienced for Technical Support Associate at Hyderabad

Posted by On June 03, 2016 0 Comment
Post Name: Technical Support Associate

Experience : Freshers, 0 to 5 years

Qualification: Any Graduate

Passout Year: For 2012,2013,2014,2015,2016 with above 50%

Job Description & Required Skills:
Excellent communication skills.
Basic Knowledge in ISP (Internet Service Provider).
Handling Internet Troubleshooting Issues.
Flexible to working in shifts.
Can join Immediately.

As a command center officer you would get exposure to Call center Managing PROCESS, TOOLS & APPLICATIONS along with VISIBILITY in the organization.
Monitor programs for Real Time Adherence, Schedule Adherence, Work Force Management Functions, provide Tier-1 helpdesk support .
Work on application such as CMS, IEX,IMDS, WFMnow etc. preferred.
Interact with Client Command Centers, Work Management Groups, Technology & Network Services Team.

Important Documents to Carry:
Two Copies resume and Photos
All Xerox Copies Education Documents
Govt Issues ID Proof like Driving License,PAN Card,Passport,Aadhar card

Location : Hyderabad

Salary : N/A

How to Apply : Direct Walk-in

Walk-in Dates : 2nd June to 15th June 2016

Registration Time (Important): From 12 PM.

Venue(See in Google Maps):
Tech Mahindra BPO Ltd.,
Infocity – Special Economic Zone,
Tower – I, Plot No. 22 to 34,
opposite to Ananth Building,
Hi-Tech City, Madhapur, Hyderabad.

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